Modernizing technology that enables the energy sector to power our homes and businesses is no small feat. At the start of such a journey, understanding the environments in which technologies will be used and how employees currently work is critical. In this talk, Evelina Deleanu shares challenges of conducting user research in industrial environments where varying weather conditions, union restrictions, legal regulations, recruitment, and incentives for niche audiences are just the tip of the iceberg. She will then present actionable next steps to help every researcher prepare for research in less familiar environments and industries, even if a visit to a nuclear plant is off limits.
